Terms of service
Welcome to Zenvora.
By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.
1. Orders
- All orders are subject to product availability and order confirmation.
- We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, incorrect information, or stock unavailability.
- Customers must provide accurate billing, shipping, and contact information. We are not responsible for delays or failed deliveries caused by incorrect details.
2. Pricing & Payments
- All prices are displayed in Indian Rupees (INR).
- We accept secure online payments through trusted payment partners and Cash on Delivery (COD) where available.
- Prices may change without prior notice.
3. Shipping & Delivery
- Orders are processed after payment confirmation or COD verification.
- Delivery timelines are estimated and may vary depending on the courier service, weather conditions, public holidays, or other circumstances beyond our control.
- We are not responsible for delays caused by courier partners.
4. Returns & Refunds
- Returns and refunds are governed by our Return & Refund Policy.
- Refunds will only be processed after the returned product has been received and inspected.
- Refunds for eligible online payments will be credited to the original payment method.
5. Product Information
We make every effort to display accurate product descriptions and images.
- However, slight variations in color, packaging, or design may occur due to manufacturer updates or screen settings.
6. Intellectual Property
All content on this website, including logos, text, graphics, images, and designs, is the property of Zenvora and may not be copied, reproduced, or used without written permission.
7. Limitation of Liability
Zenvora shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where required by applicable law.
8. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on this page with the revised “Last Updated” date.
9. Governing Law
These Terms of Service shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Sri Ganganagar, Rajasthan.
10. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Zenvora
Email: Zenvora01-store.myshopify@gmail.com
Phone: +91 7230898029
Address: Priyanshu S/o Prem Kumar
151, Chak 10 KD
VPO – 10 KD Rawla Mandi
Sri Ganganagar, Rajasthan – 335707
India