Shipping policy
Thank you for shopping with Zenvora. We are committed to delivering your orders quickly and safely across India.
Order Processing
- Orders are processed within 1–2 business days after order confirmation or payment verification.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- In rare cases, processing may take longer due to high order volume or product availability.
Shipping & Delivery
- We currently ship only within India.
- Most orders are delivered within 3–7 business days after dispatch.
- Delivery time may vary depending on your location, courier partner, weather conditions, or other unforeseen circumstances.
- While we strive to deliver within the estimated time, delays beyond our control may occasionally occur.
Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout before payment.
- Free shipping offers, when available, will be clearly mentioned on our website.
Order Tracking
- Once your order has been shipped, you will receive tracking details via SMS, email, or WhatsApp (where applicable).
- You can use the tracking number to monitor your shipment.
Failed Delivery
If the courier is unable to deliver due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the order may be returned to us. Additional shipping charges may apply for re-delivery.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos of the product and package. We will review your request and provide an appropriate resolution according to our Return & Refund Policy.
Contact Us
If you have any questions regarding shipping, please contact us:
Zenvora
Email: Zenvora01-store.myshopify@gmail.com