Privacy policy

Privacy Policy

Last updated: July 31, 2026

At Zenvora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or purchase products from our store.

By using our website, you agree to the terms of this Privacy Policy.


Information We Collect

When you use our website, we may collect:

  • Full Name
  • Mobile Number
  • Email Address
  • Billing Address
  • Shipping Address
  • Payment Details (processed securely through trusted payment partners)
  • IP Address
  • Browser and Device Information
  • Order History
  • Communication with our customer support


How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and tracking updates
  • Process refunds and returns
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal requirements


Payment Information

Online payments are processed securely through trusted payment gateways such as Razorpay. We do not store your debit card, credit card, or UPI PIN information.


Order Fulfillment

Some products sold on Zenvora are fulfilled by our trusted logistics and fulfillment partners, including Deodap. To complete your order, your shipping details may be shared only with the fulfillment partner responsible for delivery.


Cookies

We use cookies and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Measure website traffic
  • Show relevant advertisements

You can disable cookies through your browser settings.


Sharing of Information

We do not sell or rent your personal information.

Your information may only be shared with:

  • Shopify
  • Razorpay
  • Shipping & logistics partners
  • Deodap (for order fulfillment)
  • Government authorities when legally required


Data Security

We use secure technologies to protect your personal information. While we take reasonable precautions, no online transmission can be guaranteed to be 100% secure.


Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information (subject to legal requirements)
  • Contact us regarding privacy concerns


Children’s Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect information from minors.


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated date.


Contact Us

Zenvora

Email: Zenvora01-store.myshopify@gmail.com